Reviews

Jessica Nguyen - HomeSmart Realty Rancho Bernardo

Reviews from Zillow

First of all, thank you Jessica for your hard work and your professionalism and your competence. She is amazing agent that i know, she is also my Realtor agent for buying and selling my property. She is a great person always helping for any questions I do have, and updated anytime during the sale process. Yes!!! definitely I give her my 100% trust, and recommend to my family and friends to her. Thank you again Jessica for everything you been done for us.

lyh636462

Jessica helped me with a condo purchase. The process was very stressful due to unexpected repairs and unique lending requirements. Jessica held my hands through the whole process, and got me to the finish line. She’s proactive, great at problem solving and communication, and very helpful and professional. I highly recommend her for your real estate needs.

Gigingo

Jessica Nguyen demonstrated excellent problem-solving skills when an issue arose with our home inspection. She quickly negotiated with the sellers to have the necessary repairs made before purchase. Throughout our home buying process, Jessica was incredibly communicative. She promptly answered calls and emails, keeping us informed about every step, Her reliability was crucial during the closing stages, ensuring a smooth final transaction.

PhouKongvongsai

I had a hassle free worry free experience with Jessica. She was very professional and courteous. My house was sold without any problems even though I moved to another state. I would definitely recommend Jessica as your realtor.

kubashaka

My husband and I live in Hawaii and needed to purchase a home in San Diego within a period of 3 months and Jessica made it happen. She worked so hard day in and day out, sending us new home listings, drove to open houses, scheduled private showing for us and took videos of homes in details so that we could review it time and time again carefully before making any decision since we were out of State Buyers and I’m a BIG WORRIER. Her professionalism and Negotiation skills are superb. She’s honest, she shared with us everything she knows regarding market values, neighborhood, school rating, history and condition of the homes, etc. so that we can make the right purchase decision. Her loan team was amazing as well, her team will help you get the loan you need with ease. We ran into some issues with Title for the home we were purchasing and Jessica went above and beyond; she went to the city and county herself to find out what else was needed, spoke with the right city officials to clear the home title with SPEED!!!! You need a Realtor with great strength, details oriented, dedicated, honest, hard working and some one you can Trust to represent you. She’s A DO-ER!!! All those amazing qualities described Jessica Nguyen, and so much more. She will not disappoint per she Knows San Diego Well and has lots of professional connections to help you with your real estate needs. Let her handle your Stress when it comes to purchasing a home or selling a home. Definitely An Awesome, Excellent Realtor I highly recommend!!!!! Thank You Jessica for being you utilizing your talents to help us purchased our dream home at a great price. Aloha!!!

thuylinhrn

Jessica helped us sell our rental property. She was very knowledgeable about how to prepare the house for sale, what updates were required, and staging for the house. She helped us set a price that made sense in the current market and also worked with the buyers and other agents to make sure that they stuck to their deadlines. Jessica was very communicative through the whole process and quickly responded to emails and texts. We never felt like we were out of the loop. We highly recommend Jessica and her team for any real estate buying or selling.

rajram56

I was truly blown away by my experience in selling our condo with Jessica. She was far more than professional, experienced and all of the other attributes you would expect from a top notch agent. She was kind and compassionate and selfless throughout the process and the whole experience felt more like having a best friend at our side. I could not recommend Jessica highly enough and I expect all who do to have a similar experience to ours!

zuser20160706112441550

Highly rec. Jessica is very knowledgeable and helped me get tens of thousands of dollars more than I expected. At first I wanted to choose a more hassle free offer that was lower than our best offer. She assured me based on local knowledge and comparable units that we should continue with the highest offer with more contingencies and it paid off!

anthonyvu858

Jessica is a phenomenal agent who helped me find my dream home. She treats her clients like family and sees things from every view. My family and I have been looking for a beachfront home in San Diego and not only did Jessica help us achieve that lifelong goal but also got us great deals. Jessica is also fluent in Vietnamese and English. I have referred many family members and get positive talk about her every time.

audreynguyen2008

Jessica Nguyen is an exceptional real estate agent. She goes above and beyond in every way. She helped us find a beautiful home in San Diego while we were still living in San Jose. She’s very knowledgeable, professional, and works tirelessly to ensure the entire process goes smoothly. We would highly recommend Jessica to anyone!

DaynaNorman

Jessica helped my family to purchase our home earlier this year. I intentionally waited to compose this review until everything was done. I can now give an honest review of the process. We contact Jessica after speaking with friends about our interest in buying a home. She came highly regarded with good references. But kept a healthy skeptical mind throughout the process as I didn't know her personally. Jessica was fully committed to our purchase from the beginning. She booked all of the appointments as soon as we expressed interest in seeing the properties. All of our calls were promptly answered. We did feel like she was our personal Realtor and not just another name. Her knowledge of the market and local areas was appreciated since that translated to a highly focused search. Prior to completing the purchase, I had moments of cold feet. She calmed my nerves and addressed all of my concerns. Her advice was on point, specifically, she was right about the fair market offer amount. In the end, we purchased the home we really wanted. While my experience was overwhelmingly positive, if I had to nitpick about one opportunity for improvement, I would say that Jessica could work with a more competitive loan broker. The reason I waited so long before writing the review was to better understand Jessica's "after-sales support". I can honestly say she has been phenomenal. We had minor issues here and there with HOA etc and she promptly replied to and addressed every concern. If you value a good end-to-end purchase experience, I highly recommend you consider giving Jessica an opportunity to prove her value to you.

zuser20161004135103657

Jessica helped me sell a home while I was living out of town. She was very responsive and handled much of the needed work as I couldn't be there. She completed the deal quickly and maximized value while accommodating my needs.

Nicholas D.

Fantastic Agent! Very motivated, responsive, and helpful. We made a great home buying decision thanks to Jessica. She was very patient throughout the process. We highly recommend Jessica and will use her for future real estate purchases.

mwarachka

Jessica is the best, she helped us sell our house within 14 days. Her knowledge was very helpful, she walked us through every little detail and made sure everything was taken care of. Every time we emailed or texted her, she responds in no time. We are very thankful to have her help and we highly recommend her!

thienxpham

Very grateful and thankful for Jessica's help in buying my first home with my family. She was very knowledgeable and helped me with everything I needed over the last couple of years. Highly recommend her for anyone looking to buy a home.

nguyenducmy70

Jessica is fast! Sold our house in 2 weeks! There are lots of part time agents out there but we didn’t want a part time agent that only respond to potential buyers at night or on weekend. Jessica answered to every emails and text messages from us and buyers almost immediately and she made me feel like we’re the only client she has although she has loads of properties listed.

quannguyen1977

Along with being a professional and knowledgeable realtor, Jessica pays attention to details and is attentive to her clients. She closely monitored every step of my home purchase process, stayed on top of things, and strategically made my home buying experience a quick and smooth transaction. She would be my go-to trusted realtor for any future real estate transaction, an agent I would highly recommend.

Henry N.

Jessica is the best agent I ever have. She helps me since 2013. She is very knowledgeable, professional, kind and has a golden heart. She doesn’t mind helping me even after the escrow is done. If I want to know anything happened on real estate now, or how to handle problems with tenants, documents, or fixing the property, I just call and ask, I know I will get the best answer from Jessica.

hhanguyen1992

Jessica is very good agent, reliable and very friendly too, she’s the best agent I’ve ever been dealing with. She was always there whenever we needed her.

zuser20150122190637307

She was our third agent! After getting no interest from potential buyers with the first two agents we had to make a change. Jessica helped us get the home ready to sell and made very nice marketing materials and found us a very happy buyer!

user11425150

Simply stated... Jessica is fantastic & a top-notch real estate agent! We’ve worked with Jessica for 3 years now. She is the best there is in the business. With Jessica’s help we have been able to quickly lease our rental home two times. Thank you so much Jessica for closing the sale on our mom’s home recently - with the highest selling price in that neighborhood! Jessica has always been honest, professional, organized, detail-oriented, thorough, accommodating and a pleasure to work with. She is an expert in real estate and always available to answer any questions we had. Jessica is a true professional and I will definitely continue to recommend her to our family & friends for any real estate needs. We look forward to working with you again Jessica on our next real estate endeavor.

Anh N.

Among the five categories available to rate Jessica, I choose to select five stars for all of the above. I am highly likely to recommend Jessica to all of my colleagues. Her local knowledge of our area helped us secure a competitive purchase price with several protections in our contract to safeguard the competitive market. The processing of all of the documents was quick and easy and her follow up allowed me to provide documents at my own time. She responded any question/inquiry I had within minutes as this was the most important asset she provided us. This was my first home purchase and having someone reliably answer all the beginner questions was very helpful. Her negotiation skills were very tactful. Our FHA loan had many contingencies, she was able to express these to the buyer and we were able to reach an agreement. With my closing statement I totally recommend Jessica Nguyen to all incoming purchasers, I have no doubt she will cover all of the above for any future home owners.

anthonyvu858

Jessica is an amazing real estate professional in every regard. She helped me to buy my first house during this crazy market with lots of changes. She looked out for my best interest and kept me in the loop throughout the transaction. We had a few hiccups because of the difficult seller & seller agent but she's always by my side to give me the best advice. I'm so glad that I chose her as my agent and will continue to work with her on my next transaction. Thank you Jessica for everything!!!

Lily L.

Jessica Nguyen made our first home buying experience a smooth sailing adventure. She is professional, experienced and timely. We had a lot of questions and Jessica was very patient, honest and prompt. Jessica watched out for our best interests and helped us get the best deal. I will definitely use Jessica again and recommend her to friends and family. Thank you Jessica!

hellotien

Always on top of it and speedy resolution. Jessica don't mess around what she does. She's amazing and at the top of game in what she does. She made an challenging transaction go so smooth. As long as she's still in the business, not only would I refer to others but I would definitely stick with her on any future real estate selling or purchasing. Thank you and appreciate for a wonderful service well done.

kdo7

Jessica helped us purchase our first home in 2006. Being first timers, she gave us the time and patience we needed going through the process. In 2012, our family grew and we were ready for a new home. With the amazing experience we had the first time around, we called on Jessica for her help again. We ended up buying a short sale home. Usually the short sale process is very long and cumbersome, but with her help it went quickly and smoothly! She was available at all times to answer our questions and help ease our concerns. On top of this, Jessica also helped us with renting our first property too. We've had only great experiences dealing with Jessica and we would highly recommend her!!!

Nguyen D T.

I am lucky to have Jessica as my agent. She is so wonderful and the best agent that I have met. As a first home buyer, I do not have much experience and it seems too complicated in purchasing a house. However, she has helped us go through it smoothly. Especially, she is very knowledgeable and determined in negotiating with sellers to get the best benefit for her clients. So, I highly appreciate and recommend Jessica to whom that need an agent.

anhho102

Happened to run into Jessica when she was showing another rental property. I had spent the prior week frustrated looking at "luxury" apartments in Little Italy, and Downtown was starting to look out in the suburbs. My partner and I are relocating from Palm Springs so I can attend graduate school. I asked her if she could help that I was very frustrated looking at let down after let down of rental properties, that already were going off market and renting within days of listing. Jessica has an expert knowledge of the local area was diligent, persistent, and patient with the whole process. My partner is not an easy man to please but we are happy with the rental property till we decide to buy something in San Diego we will be using Jessica. Thanks again for all your help and your patience!

mark manning11

I'm highly to recommend Jessica as your next property/land agent. She is very knowledgeable and professional. She follows the process from the beginning to the end with all her "power". Thank much your time and your contribution.

rvinh4

Jessica is an excellent estate agent. She is very professional, honest, and always looked out for my best interest. She always worked hard, did her homework and response very quickly to my requests with a lot more details. If I need to buy another property or sell one of my property, I would go back to her again. I would refer my friends and family to her.

Minh Quang C.

Jessica worked with us to buy a new home. She was very responsive to our needs and was always providing updates on how the transactions were going. Jessica was with us every step of the way. If I were selling or buying again I would definitely go back to Jessica. I would highly recommend.

 tranhang 2000

Jessica is a very knowledgeable and considerate agent. It is not easy listing a home for sale while living in it at the same time and she made the process much easier for our family. She was the point of contact for our listing and always provided us with plenty of time prior to each viewing. Anytime we had a question she was always available via phone or email. Prior to listing our home we discussed various options like having a set price or a price range. We went with her suggestion of the price range and it sold for the price we wanted. After we received our first offer she reach out to the other agents that recently viewed our home and we ended up with three offers in just a few days. That provided us with the option to choose the one we felt was strongest. She is professional, punctual, honest, and always available both during the sale and after the sale. We will definitely use her again in the future. Thank you Jessica for making the sale that much easier for us.

mikecyip

I had worked with 5 agents in the past. Some of them pretended to care and some of them were so clueless. Jessica was honest, knowledgeable and very sincere in helping us buying our house. Thank you again Jess.

JessicaSherbs

Jessica helps me to bought some properties last year. She is very understanding, patient & knowledgeable for what I need. Even a year later, I need some documents, she found them & email back for me in less than 1 hour. She even continues helping me after the deals closed. If you need help to buy a house or invest, Jessica is the one.

Hong Ha N.

Jessica was very professional and helpful from the start of working together with her. She has an abundance of contacts that she can refer to any step of the real estate market, from financing, insurance, handymen, etc. Anything that you need to get your house up to best state, she was ready to help. She represented me as my buyer's agent and was very good at negotiating as well as helping me with my decisions when I would ask for the advice. She also did a great job later when I sold my condo in negotiations with the buyer's agent. I would highly recommend her.

user0208821

We were very happy with Jessica. She helped us to sell our old house and buy the new one. Jessica is very knowledgeable. She analyzed the market and gave us suggestion that actually saved us $10k during the negotiation. I would have not thought that having a good agent makes much difference, but I was totally wrong. Buying a house involved everything that we worked or lived for and thanks to her that she put everything at ease. I highly recommend her to everyone and feel confidence that she would put 110% effort to get the deal thru with the most profitable and least headache that one could encounter.

hoangmho

Reviews from Yelp

Jessica stepped up to help me with a last-minute referral while I was in town trying to finish emptying out my house so it could go on the market quickly. She professionally went through the place, started making some calls, and I had offers coming in almost immediately! I knew my property would be challenging because of cat drama, but she handled it beautifully. I was in escrow quickly, and the sale concluded smoothly. Highly recommended! Her communications are clear and concise, her knowledge of California real estate law is top-notch, and she is worth every penny of her commission.

Beverly W.

Jessica is a wonderful agent. She treats us with courtesy, respect and utmost professionalism. She listens to our preferences as does her best to find exactly what we wanted and needed. We highly recommend Jessica!

Cindy L.

It has been a blessing to work with Jessica and to witness her sincerity and generosity during the home buying process. She was highly recommended by our Uncle who knows of her integrity and great work ethics. He edified her so well that we trusted her completely even before we met. Shopping for a home can be anxiety inducing but we felt such at ease with her and believed she was the right person to spearhead this journey. Looking for a home is such an intimate and personal experience. It's not easy to open up to a person you just met, but her heart is so big that it was instant connection. We talked and interacted like family instantly. Words can't capture the feelings and how much respect we have towards her. It is something that needs to be experienced first hand. We are truly grateful to meet Jessica and to have her by our side as she held our hand during a major decision of our lives. Love, Nick, Nicole, and Kandace.

Nicole Ann C.

Jessica is one the best agents I've met in San Diego - professional yet personable... She's always been available to answer any questions I've had, even on the weekends... She kept us updated about available properties and always let us know as soon as a new one came on the market. She was honest and forthright- no games. After dealing with several other agents in the San Diego area and being disappointed, we felt lucky to find her...

John M.

We would like to thanks a lot to Jessica Nguyen who is an enthusiastic real estate agent that we've ever seen. She worked with all her heart. We asked her to represent us for selling house. She worked hard, concerned every single steps that she spent a lot of time on listing, staging, open house, and doing the paperworks. My house was sold faster than we were expected. It only has five days on market that we accepted the offer and escrow was closed in less than three weeks instead three, four months. We honestly recommend to come to Jessica Nguyen for buying and selling house. She is professional. Thank you very much. Dan Vo & Tram Ta.

Dan V.

Jessica is absolutely wonderful. She was available no matter what day and/or time, promptly addressed all our questions or concerns. Took care of everything way above & beyond!! It went so well, we closed in 18 days!!!

Kristy P.

I hired Jessica as my agent to buy an apartment in downtown SD. She is very experienced in the real estate market and does a fantastic job getting me a nice apartment.

Jessica communicates fast, looks for the best interest for me, works with loan and escrow people to push thru every hurdle. She even gets me buyer credit that lower my loan amount.

I would highly recommend Jessica.

T M C.

Fantastic agent. We bought a home with her help. Very responsive and motivated. Jessica was very patient throughout the home buying process.

Highly recommend Jessica and will definitely use her services again for future real estate transactions.

Mitch W.

From this moment on, Jessica will be my only real estate agent.

She is: promt, professional, patient, detail, deligent, and will to go the distance to meet my need. It took us a while to look for the type of property that I have in mind. Through the process, she was on top of her game. Not only giving great advice but she also made the process easier with all agreements in black and white, even the smallest changes, to protect my interest. All can be done through email and DocuSign, so I can review and sign anywhere and any time at my convenience.

Khai T.

Jessica is extremely professional and knowledgeable. Every listing we sent her, she immediately contacted sellers and scheduled a viewing for us. We were first time home buyers and she was very quick to respond to our many questions. Jessica helped us close on a home and was especially helpful during escrow. After our inspection report came back, she was able to help us renegotiate the sale price! We are so thankful for Jessica and highly recommend her.

Kristen J.

I needed a quick notarization done for my elderly mom. Jessica answered the phone, scheduled promptly, and went the extra mile to make sure the process was safe and easy for my mom. If this is how much care she put into a small task, I can only imagine how she would be as realtor! Very impressed, and grateful for another stress removed.

Deborah T.

My husband and I purchased our first home, all thanks to Jessica! She is very experienced and knows what she is doing. She made sure this experience would be an easy one for us and it was. She always made time for us and answered all of our many questions. She was so helpful and helped us tremendously with her negotiation skills. I would highly recommend her to anyone who is looking to buy a home! Thank you Jessica, #1 trusted realtor in CA!!

T T.

Jessica provides excellent customer service and is skillful in negotiations with the seller's agent. She made my house purchase on Ogalala Drive successful.

Richard O.

I had the pleasure to work with one of the best realtor. Aside from being professional and knowledgeable, Jessica pays attention to details and is attentive to her clients. She closely monitored every step of my home purchase process, stayed on top of things, and strategically made my home buying experience a quick and smooth transaction. She would be my go-to trusted realtor for any future real estate transaction. She is an agent I would highly recommend to friends and family, as well as to any potential clients who is looking for a highly skilled and trustworthy agent.

Random R.

Jessica was able to sell our house for over 95K over the offer we got from our last agent

Anna Y.

I have used two other agents before Jessica and after working with her, I can confidently say that she is the best agent that you can ever get. As a buyer, I always looked for better deals and kick-backs from agents, but I didn't know any better that good agents can negotiate for lower price, better protection, and sometimes the price is way lower than I could expected. In my case, Jessica did all those. The most important thing was she was able to get the house that I wanted. She saved me more money than the kick-back amount that I was offered by other agents. She got the house fixed by the seller. She won the bid over 5 other offers. I have no reservation of words to recommend Jessica to anyone.

John D.